SHIPPING AND RETURNS
TRACKING & COURIERS
We use NZ Post Courier for most deliveries. A tracking number will be emailed to you when your order has been dispatched, you will then be able to follow the progress of your delivery through the link supplied.International orders will either use Nz Post Courier or DHL.
Our standard rate shipping is a $12 flat rate. Shipping within New Zealand will generally take between 1 - 3 working days. Rural deliveries may require an extra 1-2 days.
International shipping is a $60 flat rate. Shipping time frames for international orders are between 5 - 10 days. If you require an urgent or delivery please contact us on email@example.com and we will do our best to make this happen for you (there may be an extra cost)
Extra fees for duties and taxes may be charged to you as the purchaser from your local government upon your item entering your country if you have exceeded your local threshold levels. As it varies from country to country, you are best to refer to your local customs office for charges that may occur.
Due to this being a made to order product there are no cancellations, changes, returns or credits for other BLAK products.